Desktop Defenders is built on a solid foundation as a high-end managed security service provider with an additional security suite of products providing industry-leading protection against cyber security threats.
A nationwide MSP, Desktop Defenders utilizes the latest software tools, highly skilled support staff and the latest security options to provide comprehensive managed network security and IT solutions
Desktop Defenders' Endpoint Detection and Response software is backed by an advanced network monitoring platform that provides 24/7 IT Support services.This robust security system has helped companies big and small protect their data from internal or external threats, all while providing companies peace-of-mind that their digital assets are safe and secure.
The Desktop Defenders platform provides unmatched enterprise-level IT security services to dental practices and small businesses alike. From 24/7 network monitoring to our EDR software with encrypted data backup services, we tailor all our services to your needs.
All employees have to pass a back ground check before being hired. Once they are on board they go through HIPPA training, product training and service training.
Desktop Defenders bills the beginning of every month. The first bill will be pro-rated as all services are billed a month in advance plus work completed for the month prior for services not covered under the service agreement.
To open a service ticket please submit an email to support@desktopservices.com or simply call our main number 704-706-2100 to speak with a service technician.
Our N.O.C (Network Operation Center) is located in Charlotte, NC and provides us high visibility into Network outages for our customers. It also provides us with any alarms that are generated on your Workstations and Servers, improving our time to resolution.
